Our court researchers all utilize a tablet system that allows them to interact with our office servers while in the field. This proprietary system filters order and search requests down to our field researchers within minutes of receiving the order in the office. With this innovative order management system, we are able to greatly cut-down on turnaround time while preserving accuracy and quality oversight.
Our system has been designed to meet all the standards outlined by the NAPBS to protect PII and all other forms of sensitive data. Our researchers are all subject to thorough background checks, and our internal servers are subject to routine security auditing. Your data is 100% safe with us.
We can work with every system
The order management system that connects our field researchers with our office servers is run entirely on the backend. This means that we can work with whatever order management system your company utilizes.
We have clients that utilize the following systems:
Email / Fax
Proprietary Web Platform
Even if your company uses a proprietary system, we have personnel that transcribes search results from our system to our clients’ web-based platforms. No matter what type of system your company uses to place and manager search requests, we can work with it!
The average hit-ratio for most of our clients is between 8-12%. We do, however, work with CRAs with an above-average hit ratio who perform initial searches on their end. Additionally, we also provide purely record-retrieval services for an additional fee.
All PII (Personal Identification Information) is maintained behind high-level 256 bit SSL encryption. All of our researchers who have access to PII are subject to thorough background checks and routine auditing.
Turnaround & Fees
All Maricopa & Pima county searches are returned within 24 hours. Most other counties are completed in 24-48 hours.
Our search fee is dependent upon the county, hit-ratio, and expected volume. Discounts for higher volume clients are available. Contact us today to discuss our current price list.